AI Search · AI Assistant · Workplace Search

# AI That Finds, Answers & Connects

Keyspider delivers AI Search, AI Assistant, and a unified Workplace Search dashboard, so citizens, employees, and customers get the right answer instantly, wherever they ask.

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4.8/5 on G2

AI Summary

Instant answers from your content

⚡ < 200ms

avg. response time

Trusted by organizations worldwide

What we do

## AI that works for your organisation

AI Search, AI Assistant, and Workplace Search. Built for government, enterprise, and public sector teams.

Core

Find anything. Instantly.

### AI Search

Semantic AI search that understands natural language across your website, docs, and knowledge base. Goes far beyond keyword matching to surface the right answer, not just the right page.

- Natural language queries
- AI-generated answer summaries
- Real-time indexing

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Core

Ask anything. Get a real answer.

### AI Assistant

A conversational AI assistant trained exclusively on your content. Users ask questions in plain language and get accurate, cited answers with no hallucinations. Deployed on your website, portal, or app.

- Grounded in your content only
- Source citations on every answer
- GDPR compliant, independently audited

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Core

One dashboard. Every tool. Every answer.

### Workplace Search

One intelligent dashboard for every employee. Search and ask questions across documents, HR, finance, case management, intranet, and more without switching between tools. Role-based access ensures everyone sees only what they should.

- Single pane across all internal tools
- Role-based access & permissions
- Works with SharePoint, ServiceNow, SAP & more

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Recognised by customers

4.8 / 5

G2 Rating

500+

Reviews

#1

High Performer

Customer stories

## What our customers say

> “Keyspider transformed our site search overnight. Our support ticket volume dropped 30% within the first month because users were finding answers themselves.”

Shalini

Head of Digital Experience · Enterprise Customer

Industries

## Built for your industry

Purpose-built search for the workflows, compliance requirements, and content types that matter most in your sector.

SLED

### State, Local & Education

Purpose-built search for K-12 districts, city and county portals, and state agencies. Compliant, accessible, and affordable at government scale.

FERPA

& CIPA ready

2 weeks

to go live

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Higher Education

### Search built for campus

Help students, faculty, and staff find courses, resources, and answers across complex university portals, instantly.

60%

fewer support queries

3×

faster discovery

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Public Sector

### Accessible search for all citizens

Make government information findable. WCAG 2.1 AA compliant, multi-language ready, and built for public accountability.

WCAG 2.1

AA compliant

NIST

800-53 aligned

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High Tech / SaaS

### Search that scales with you

Embed intelligent search in your product or docs site with a few lines of code. APIs, webhooks, and SDKs included.

< 200ms

avg response time

2 weeks

avg deployment

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SLED Market

## Deep-dive: State, Local & Education

SLED organisations share a common challenge: complex, dispersed content, strict compliance mandates, and diverse audiences. Keyspider addresses each sub-market with purpose-built configurations, not generic enterprise search adapted after the fact.

Agencies, departments & citizen services

### State Government

Make state information as easy to find as a Google search.

State agencies manage vast libraries of policy documents, legislative records, programme information, and citizen-facing services across dozens of sub-sites. Keyspider unifies them under a single intelligent search layer with full audit and compliance controls.

40%

fewer citizen support calls

< 48 hrs

agency-wide deployment

Section 508
NIST 800-53 Aligned
State Open Records
Explore State Government

Key capabilities

- Cross-agency search from a single citizen-facing bar
- Policy, legislation, and regulation document indexing
- FOIA-aligned document discovery and access logging
- Multi-department deployment from one admin console
- SSO integration with state identity providers

Cities, counties & municipalities

### Local Government

From permit search to council minutes: everything one query away.

Local government websites are often a patchwork of legacy systems, outdated PDFs, and disconnected service portals. Keyspider indexes it all and presents a clean, accessible search experience to every resident, without requiring a full site rebuild.

2 weeks

full site indexed

1 platform

all departments

WCAG 2.1 AA
ADA Title II
Open Records / FOIA
GDPR-adjacent state laws
Explore Local Government

Key capabilities

- Unified search across planning, licensing, parks, and utilities
- Council meeting minutes, agenda, and resolution archive
- Community services & social resource directory
- Multi-site support for cities with borough or ward sub-sites
- Plain-language query handling for non-technical residents

Campus portals, research libraries & student services

### Universities & Higher Education

One search bar across every faculty, library, and student portal.

Universities manage sprawling content: research publications, course catalogues, student services, events, and dozens of faculty sub-sites. Keyspider unifies the entire campus under a single intelligent search layer, with audience-aware results for students, staff, and public visitors.

2 weeks

campus-wide deployment

1 index

all faculties & libraries

WCAG 2.1 AA
Section 508
FERPA
ADA Title II
Explore Universities & Higher Education

Key capabilities

- Cross-faculty and cross-department search from one bar
- Research publications, theses, and library catalogue indexing
- Course catalogue, timetables, and enrolment information discovery
- Audience-aware results: students vs. staff vs. prospective students
- Accessibility-first: WCAG 2.1 AA compliant for all campus portals

Full SLED overview: compliance, pricing & case studies
Integrations

## Connects with your existing stack

Plug Keyspider into your CMS, CRM, and support tools in minutes. No re-platforming required.

WordPress
Drupal
Umbraco
Zendesk
Salesforce
Adobe AEM
Acquia
Confluent
View all integrations

## Ready to give your users better answers?

AI Search, AI Assistant, and Workplace Search. Deployed in days, not months. See it live on your own content.

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