Workplace Search

# One search.
Every answer.

Stop switching between a dozen tools to track down one document. Keyspider Workplace Search is an enterprise answer engine for your internal operations — a single place where every employee can ask questions across documents, HR, finance, case management, and more. Every answer is permission-aware.

- Single search across all internal systems
- Role-based access: everyone sees only what they should
- No rip-and-replace. Connects to the tools you already use.

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See how it works
Keyspider Workplace Search
What is the vacation policy?
⚡Suggested Answer

Employees receive 18 days of PTO per year, accruing monthly. Consecutive absences over 7 days require manager sign-off. Requests are submitted via the HR portal at least 5 business days in advance.

Sources:📄 Vacation Policy 2025📄 People Ops FY26

Vacation & PTO Policy 2025

Employees accrue 1.5 days per month. Consecutive absences over 7 days require manager approval...

Shared Drive

Employee Handbook FY26

Section 4.2 outlines time-off categories including PTO, sick leave, bereavement, and jury duty...

SharePoint

People Ops: Leave Request Form

Submit PTO requests at least 5 business days in advance through the HR portal or this form...

Laserfiche

Filter results by:

Sources

Shared Drive SharePoint Laserfiche ServiceNow

Collections

Policy Documents HR Resources Procedures

⚡ 180ms avg response

Sources: 6 systems connected

How it works

## Everything your team needs to find answers fast

Keyspider Workplace Search is designed for the complexity of real organisations: many tools, many teams, many access levels.

### Ask in plain language

Employees type questions the way they think, not search queries. Keyspider understands intent and surfaces the exact answer, pulled from whichever system holds it.

### Role-based access, enforced

Every result respects existing permissions. Finance sees finance data. HR sees HR data. No over-sharing, no sensitive leaks: access control is baked in, not bolted on.

### Connect what you already use

Plug in SharePoint, ServiceNow, SAP, Confluence, HR systems, and 40+ more connectors, without replacing or migrating anything. Your tools stay exactly as they are.

### AI-generated answers, not just links

Instead of a list of documents to scroll through, employees get a direct answer with citations. The AI synthesises across multiple sources to give one clear response.

### Live, real-time indexing

Content is indexed as it changes. A policy updated at 9am is searchable by 9:05am. No overnight batch jobs, no stale results from last week.

### Search analytics & insights

See what employees are searching for and what they can't find. Use this signal to identify knowledge gaps, improve content, and measure adoption.

Connectors

## Connect Every System Your Teams Actually Use

Keyspider Workplace Search connects to your existing tools. No migration required.

WordPress Drupal Umbraco Sitecore Adobe AEM Granicus (Civic Engage)CivicPlus OpenGov GovQA Tyler Technologies

Missing a connector? We build custom connectors in 2–4 weeks. Talk to our integration team →

Use cases

## Built for the teams that need it most

### Serve citizens. Support caseworkers. Reduce manual lookup.

Government departments run on information spread across legacy systems, intranet portals, SharePoint, and document stores. Caseworkers waste hours each week hunting for the right policy, form, or precedent. Keyspider unifies every source into one search experience, with access controls that mirror existing organisational permissions, so staff get answers in seconds, not hours.

Connects with

SharePoint ServiceNow SAP Legacy intranet portals Shared drives

60%

reduction in time spent searching for internal documents

2 weeks

typical deployment timeline

40+

system connectors available

Integrations

## Plug in what you already use

40+ pre-built connectors. No migrations, no rip-and-replace. Just connect and search.

SharePoint Documents
ServiceNow ITSM
SAP ERP
Confluence Knowledge
Salesforce CRM
Workday HR
Jira Projects
Google Drive Documents
Zendesk Support
Notion Knowledge
MS Teams Collaboration
Slack Collaboration

Plus custom connectors for any REST API or database. View all integrations →

Security & compliance

## Enterprise-grade security, not an afterthought

Designed for regulated industries (government, healthcare, financial services) where data governance is non-negotiable.

### Annual Independent Security Audit

Our infrastructure is reviewed by a third-party security firm each year. Report available under NDA for procurement teams.

### GDPR compliant by design

All data stays in your chosen region. No cross-border transfers. Full data deletion on request.

### Permission inheritance

Keyspider reads access controls directly from your source systems (SharePoint groups, AD roles, ServiceNow permissions) and enforces them in every search result.

### Full audit trail

Every search and every result click is logged. Compliance and security teams can see exactly who searched for what and when.

## Ready to give your users better answers?

AI Search, AI Assistant, and Workplace Search. Deployed in days, not months. See it live on your own content.

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