# Cookie Policy

Last updated: May 2025

## 1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the website operator. Cookies can be "persistent" (they remain on your device until deleted or they expire) or "session" cookies (they are deleted when you close your browser).

## 2. How we use cookies

Keyspider uses cookies and similar tracking technologies on our website (keyspider.io) and our application platform (app.keyspider.io). We use cookies for the following purposes:

### Strictly necessary cookies

These cookies are required for the website and application to function correctly. They include session management, authentication, security tokens, and load balancing. You cannot opt out of these cookies as the service cannot function without them.

### Analytics and performance cookies

We use analytics cookies to understand how visitors interact with our website — including which pages are visited, how long visitors stay, and which search queries are made. This data is aggregated and anonymized. We use these insights to improve the website and our services. We use tools including Google Analytics and our own first-party analytics.

### Functional cookies

Functional cookies allow us to remember choices you make (such as your preferred language or region) and provide enhanced features. They may also be used to provide services you have requested, such as watching a video or filling out a form.

### Marketing and targeting cookies

We may use marketing cookies to track visitors across websites in order to display relevant advertisements. These are typically set by third-party advertising networks. You can opt out of these cookies using the consent tool on our website or through your browser settings.

## 3. Third-party cookies

Some cookies on our website are set by third parties. These may include:

- Google Analytics — website usage and performance analytics
- HubSpot — contact form submissions and marketing automation
- LinkedIn Insight Tag — conversion tracking for LinkedIn campaigns (optional)
- Intercom — in-app messaging and support chat (app.keyspider.io only)

We do not control the cookies set by these third parties. Please refer to their respective privacy and cookie policies for further information.

## 4. Managing your cookie preferences

When you first visit keyspider.io, you will be presented with a cookie consent banner. You can choose to accept all cookies, accept only strictly necessary cookies, or customize your preferences by category.

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of this website.

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Note that disabling cookies may affect the functionality of our website and application.

## 5. Cookies used by the Keyspider search widget

When you embed the Keyspider search widget on your own website, the widget may set cookies on your visitors' devices for the following purposes:

- Session identification for search analytics
- Search result personalization (if enabled in your account settings)
- Recent search history (stored locally in the user's browser)

As the website operator deploying the Keyspider widget, you are responsible for informing your visitors about these cookies in your own cookie policy and obtaining consent where required under applicable law.

## 6. Data retention

Cookie data retained by Keyspider's analytics systems is stored for a maximum of 26 months from the date of collection, after which it is automatically deleted or anonymized.

## 7. Contact us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Keyspider
Email: privacy@keyspider.io

For more information about how we handle your personal data, see our Privacy Policy and Terms of Service.